Moxtra Pte Ltd
In today’s world, your business needs a “Digital Branch” wherein you deliver premiere service to your customers. This means providing an on-demand “Digital Channel” for your customers to reach-in at their convenience and receive a one-stop service experience.
Moxtra powers your OneStop Customer Portal – your Digital Branch, with secure, continuous rich collaboration experiences, accelerates the velocity of the transaction lifecycle and document-centric workflows, helping you retain and grow customers, manage your distributed organization and lower your costs for doing business. The solution extends integration capabilities to engage customers over 3rd party Messaging Apps such as WhatsApp, WeChat etc. with a complete audit trail.
Moxtra’s Customer Collaboration Platform can power your branded OneStop Customer Portal as a fluid extension of your existing website, web or mobile app, or as a standalone web and mobile app.
Magpie Securities is wholly owned by NASDAQ listed MICT, Inc. It is licensed by the MAS and HK SFC
We are one community sharing & following each other’s investment journey in a simple & engaging way
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Speak to us today to find out more on how you can protect your business.
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Contact Person: David Lee/Krystal Lim
Email: [email protected]/[email protected]
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Pand.ai means clever in the Malay language. As our name suggests, Pand.ai specializes in developing smart AI-chatbots for the finance industry that helps with
– accelerating leads generation
– automating customer service
– boosting sales productivity
Founded in Singapore in 2016, Pand.ai is privileged to be currently serving Fortune 500 financial institutions including Schroders, Allianz, Great Eastern Tokio Marine Insurance, East Spring and others to launch many first-of-its-kind industry and award-winning chatbots across Asia.
Pand.ai technology focuses on the understanding of natural languages in SEA including shorthand texting, local slangs and financial nuances. To stay ahead in this very competitive space, Pand.ai does so by continuously improving on the proprietary AI/ machine learning technology- Natural Language Processing (NLP) engine by combining the commercialisation of latest academic research and innovation of engineering capabilities. For example, last year, Pand.ai was one of the first in the region to deploy the cutting-edge Transfer-Learning based NLP chatbots commercially with our client, Great Eastern Life Insurance, that promises to cut error rate for intent classification, an important parameter to measure the model’s accuracy by 25%.
Complimenting the AI technology for an effective digital engagement are other engineering capabilities such as:
-Multi-Lingual AI (English, Chinese, Bahasa Malaysia and soon, Thai)
-Multi-Platform (Facebook Messenger, Slack, Line, Web WIdget)
-Contextual Memory
-Multi-parameter search
-Bot to Bot ecosystem
-Real-time data visualisation
Awards and recognitions garnered by Pand.ai include:
– Top 50 InsurTech Leaders, Asia/ Pacific 2020 by International Data Corporation (IDC)
– SIngapore Fintech Festival (SFF) 2019, Top 40 fintech finalist by Monetary Authority of SIngapore (MAS)
– Most Scalable Collaboration 2018 by Singapore International Chamber of Commerce (SICC)